Declaration relating to Act of Special Commercial Transactions

Business operator

TOMARERU, Inc.

Site Administrator

Representative Director: Sonosuke Mikuchi

Address

2-17-2 Sotokanda, Chiyoda-Ku, Tokyo, Japan

Phone

+81(50)5577-4111

Contact

If you have any questions, please contact us through our contact form.

Provision fee

Prices shown on the purchase site for services and goods

Costs required apart from provision fee

Expenses for internet connection and other communicaction lines are paid by the traveler.

Payment methods

Stated on payment page

Service offering time

Detailed informations are shown to you after the transactions is completed and the service is purchased.

Handling cancellations

The repayment in case of a cancellation will be carried out according to the specific cancellation policy of each service. If the traveler cancels the reservation in the settled dates according to the cancellation policy, the service fee will not be charged and the specified amount will be repaied. If the reservation is canceled by the host and there doubt of failed services on the part of STAY JAPAN, a detailed examination of the cancellation circumstances will be carried out and in case the fault lies with the services at STAY JAPAN, one part or the full amount will be repaied.

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